Shipping & Returns

The practical bits

Shipping & Returns

How digital and printed items work, and what to do if something isn’t right.

đŸ“Ļ Digital downloads

Nothing to ship! Digital items are available to download immediately after purchase from your Etsy → Purchases and reviews page, and they never expire from your account.

🚚 Printed items

Physical items ship from California, United States. Processing times, shipping options, and delivery estimates are shown on each Etsy listing and at checkout, so you’ll always see the timeline before you buy.

â†Šī¸ Returns & problems

Because digital files can’t be “returned,” all sales on digital items are final — but if a file is defective, won’t open, or isn’t what the listing described, message me on Etsy and I’ll fix it or refund you. For printed items that arrive damaged or go missing, contact me through Etsy as soon as possible and we’ll sort it out with a replacement or refund. Etsy’s own purchase protection also applies to every order.